FAQ

Here at vintage sunglasses London we are committed to good customer service ,we hope you find the answers to any of your questions on our FAQ (frequently asked questions) page, if you don’t find the answer you are looking for just send us an email via the contact us page option general enquiries or simply give us a call on +44 (0) 208 350 2034
Thank you.

General Enquiries


We only have an online presence if you would like to view our large selection of vintage eyewear you will have to book an appointment via our contact us page on our website to come into our central London offices which is a 2 minute walk from Piccadilly station.

The reason your order is cancelled is cause the item is out of stock.

What happens if my package is returned to Vintage Sunglasses London
If your order is returned to us, you will be refunded the original purchase price.

Yes – All of our products are new unworn (deadstock) a term used to describe merchandise of a latter period that was never sold to or used by consumers before being removed form sale

Prices are based on what the sunglasses or frames sell for at market value.

You have several options to contact us you can either go to the contact us page and use the contact form option ‘Other or simply call us +44 (0) 208 350 2034

Prescription

We only do standard prescriptions No bifocals or varifocals

Open up the prescription tab on any of are selected frames then send via the download box

Postal & Delivery


Yes - We ship worldwide

All  orders are prepared for shipping within one (1) business day after you place your order UK orders are posted by Royal mail special delivery service and usually arrive within 1-2 days overseas postage are posted by Royal mail international signed for service and usually takes about 7-10 days Wholesale orders are sent by Royal mail parcel force or Fedex we provide tracking numbers on all of our orders.

Return policy


We only accept items that have been damaged during transportation in this case we would have to contact the courier service to get a refund this can be a drawn out process but once we have been refunded we will contact you and reimburse your funds we don’t accept returns based on sizing of any of are frames all sizing information is on our website located in the’descriptions’so please take the time to look at the sizing before making a purchase.

     

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